Refund Policy
Refund Policy – Kasid Al Qamar
At Kasid Al Qamar, we strive to provide premium quality fragrances and a smooth shopping experience.
Returns & Refunds
Due to the personal nature of attar and fragrance products, opened or used products cannot be returned or exchanged.
Damaged or Wrong Product
If you receive:
- a damaged item,
- leaked product,
- or wrong order,
please contact us within 48 hours of delivery with:
- Order ID
- Unboxing video/photos
at:
kasidalqamar@gmail.com
Refund Process
Once approved, refunds will be processed within 5–7 business days to the original payment method.
Cancellation
Orders can only be cancelled before dispatch.
Contact Us
For any support or assistance: